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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of LAURA COLES


May 21, 2024

5  out of  5 rating by LAURA COLES
"So happy we have Shirley for our agent ! She is in Winslow and I am in Flagstaff and we haven't had any issues as everything we need can be provided by a phone call, email or text. Wonderful woman and now a friend."
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Richard Tolosa

March 13, 2024

5  out of  5 rating by Richard Tolosa
"Very nice lady thank you for helping me"
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TJ Scofield

July 31, 2023

5  out of  5 rating by TJ Scofield
"Jessica J is so easy to work with. Got us our policy on our new car 2 months ago with no issues, when an Elk decided that wasn't the car we should have she was super helpful. Then this week she made transferring the policy to the replacement car a breeze."
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Victoria B

July 26, 2023

5  out of  5 rating by Victoria B
"Shirley is the best! I highly recommend her. Very professional and helpful for claims."
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Valerie Huerta

November 8, 2022

5  out of  5 rating by Valerie Huerta
"I have been a customer for over 25 years. Shirley Light and her employees are extremely professional, always helpful and always polite and friendly. I would highly recommend Shirley Light-State Farm Insurance to anyone and everyone."
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Javier Anthony

April 30, 2022

5  out of  5 rating by Javier Anthony
"Good friendly honest service.... recommend very much."
Profile photo of Michael Nice

Michael Nice

September 30, 2021

5  out of  5 rating by Michael Nice
"I have been a customer of Shirley's since around 2000 and I couldn't be happier. This office has never let me down for any of my insurance needs. They are quick and responsive when there is a new need or a change to be made. I once switched to another agent closer to where I live (Phx metro) because I thought I would get similar if not better close to home service. THAT was a mistake. I was back with Shirley within a few months and I'll never switch again. Best team ever."
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Ray Winward

February 24, 2021

5  out of  5 rating by Ray Winward
"Nice and friendly staff"
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Alejandro Galo

October 20, 2020

5  out of  5 rating by Alejandro Galo
"Great Service!"
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Robert Zaccaria

February 6, 2020

5  out of  5 rating by Robert Zaccaria
"Great service and very professional staff."
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Eve Lomeli

October 28, 2019

5  out of  5 rating by Eve Lomeli
"They're amazing!"
Profile photo of Tina Watts

Tina Watts

October 21, 2019

5  out of  5 rating by Tina Watts
"We had a elk total a new car and shirley and the crew were with us every step. Then recently a buck jumped in front of my husband's truck and totalled it and once again they have been there every step. Thank you Shirley Light and your state farm group."
Profile photo of T. D.

T. D.

October 17, 2018

4  out of  5 rating by T. D.
"We have had business insurance for 10 yrs here . never had a problem That Shirley hadn't fixed right away, great ins, for a small area!"
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Jay Keams

August 4, 2018

5  out of  5 rating by Jay Keams
"Great Fast And Friendly Service"
Profile photo of Kyle Spencer

Kyle Spencer

June 2, 2017

5  out of  5 rating by Kyle Spencer
"Shirley and her team are amazing! Same day service, service with smile, and totally professional are some of the ways I describe how I have been helped. I lived in Flagstaff and used Shirley's services because I wanted the "hometown" service and I got it."
Profile photo of Airanna Whiterock

Airanna Whiterock

June 23, 2015

5  out of  5 rating by Airanna Whiterock
"There good at there job :)"